Privacy policy
Last Updated: June 18, 2026
Vitallys Life operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the "Services"). Vitallys Life uses Shopify's platform to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you. Personal information does not include information that has been anonymized or de-identified.
Depending on how you interact with our Services, we may collect the following categories of personal information:
- Contact information, including your name, billing address, shipping address, email address, and phone number.
- Financial information, including payment details, transaction records, and payment confirmations.
- Account information, including usernames, passwords, preferences, and settings.
- Transaction information, including products viewed, added to cart, purchased, exchanged, returned, or canceled.
- Communications with us, including customer service inquiries and correspondence.
- Device information, including browser type, IP address, device identifiers, and network information.
- Usage information, including how and when you interact with our website and Services.
Sources of Personal Information
We may collect personal information:
- Directly from you when you create an account, place an order, contact us, or otherwise provide information.
- Automatically through cookies, tracking technologies, and your interactions with our Services.
- From service providers acting on our behalf.
- From business partners and third parties.
How We Use Your Personal Information
We may use your personal information to:
Provide, Improve, and Personalize Our Services
This includes processing orders, payments, returns, exchanges, account management, shipping arrangements, customer support, and personalized shopping experiences.
Marketing and Advertising
We may send promotional emails, marketing communications, and personalized advertisements based on your interactions with our Services.
Security and Fraud Prevention
We use personal information to protect our customers, prevent fraud, authenticate accounts, investigate suspicious activities, and maintain platform security.
Customer Support and Communications
We use your information to respond to inquiries, provide support, and communicate with you regarding your orders and account.
Legal Compliance
We may process your information to comply with applicable laws, legal obligations, court orders, governmental requests, and enforcement of our policies.
How We Share Personal Information
We may share your personal information in the following circumstances:
- With Shopify and trusted service providers who assist with payment processing, fulfillment, shipping, analytics, customer support, and cloud services.
- With advertising and marketing partners to provide personalized advertising experiences.
- When you request or authorize us to share information with third parties.
- With affiliated companies within our corporate structure.
- In connection with mergers, acquisitions, corporate transactions, legal proceedings, or compliance obligations.
Shopify Relationship
Our Services are hosted by Shopify. Shopify may collect and process information related to your interaction with our store in order to provide and improve its services.
For more information about Shopify's privacy practices, please visit:
https://www.shopify.com/legal/privacy
You may also review Shopify's Privacy Portal:
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party platforms.
We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.
Data Security and Retention
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to Access
- Right to Correct
- Right to Delete
- Right to Data Portability
- Right to Restrict Processing
- Right to Object to Processing
- Right to Withdraw Consent
- Right to Opt Out of Targeted Advertising
You may exercise these rights by contacting us using the information provided below.
If you are located in the European Economic Area (EEA), United Kingdom, California, or another jurisdiction with applicable privacy laws, additional rights may apply.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we use recognized legal safeguards, including Standard Contractual Clauses and similar mechanisms, to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory developments.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise any privacy rights, please contact us:
Vitallys Life
Email: support@vitallys-life.com
Address: 7901 4TH ST N STE 300, ST PETERSBURG, FL 33702, United States
For purposes of applicable privacy laws, Vitallys Life acts as the data controller of your personal information.